:root {
  --bg: #f4f6fa; --panel: #fff; --text: #1b2232; --muted: #687387; --line: #e3e7ef;
  --accent: #2557d6; --accent-weak: #e8eefc; --ok: #13804b; --ok-weak: #e3f5ec;
  --warn: #9a6400; --warn-weak: #fdf3dc; --err: #b42318; --err-weak: #fdecea;
  --radius: 10px; --shadow: 0 1px 2px rgba(16,24,40,.06), 0 1px 3px rgba(16,24,40,.08);
}
* { box-sizing: border-box; }
html, body { margin: 0; }
body { font: 14px/1.45 system-ui, -apple-system, "Segoe UI", Roboto, sans-serif; background: var(--bg); color: var(--text); }
a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }
h1 { font-size: 22px; margin: 0 0 16px; }
h2 { font-size: 16px; margin: 0 0 12px; }
h3 { font-size: 14px; margin: 0 0 8px; color: var(--muted); text-transform: uppercase; letter-spacing: .03em; }
small, .muted { color: var(--muted); }

/* layout */
.topbar { display: flex; align-items: center; gap: 20px; background: #111a2e; color: #fff; padding: 0 20px; height: 52px; position: sticky; top: 0; z-index: 10; }
.topbar .brand { font-weight: 700; white-space: nowrap; }
.topbar nav { display: flex; gap: 4px; flex: 1; overflow-x: auto; }
.topbar nav a { color: #c9d2e6; padding: 8px 12px; border-radius: 8px; white-space: nowrap; }
.topbar nav a:hover, .topbar nav a.active { background: #22304f; color: #fff; text-decoration: none; }
.topbar .me { display: flex; gap: 10px; align-items: center; color: #c9d2e6; white-space: nowrap; }
.topbar .me button { background: none; border: 1px solid #3a4766; color: #c9d2e6; }
main { max-width: 1320px; margin: 0 auto; padding: 20px 16px 60px; }

.grid { display: grid; gap: 16px; }
.grid.cols-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.grid.cols-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.grid.cols-4 { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.grid.side { grid-template-columns: minmax(0, 2fr) minmax(0, 1fr); }
@media (max-width: 900px) { .grid.cols-2, .grid.cols-3, .grid.cols-4, .grid.side { grid-template-columns: 1fr; } }

.card { background: var(--panel); border: 1px solid var(--line); border-radius: var(--radius); padding: 16px; box-shadow: var(--shadow); }
.card + .card { margin-top: 16px; }
.grid > .card + .card { margin-top: 0; }
.stat .value { font-size: 28px; font-weight: 700; }
.stat .label { color: var(--muted); }
.row { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.row.between { justify-content: space-between; }
.stack > * + * { margin-top: 10px; }

/* forms */
input, select, textarea, button { font: inherit; }
input[type=text], input[type=password], input[type=search], input[type=date], input[type=datetime-local],
input[type=number], input[type=email], input[type=tel], select, textarea {
  border: 1px solid var(--line); border-radius: 8px; padding: 7px 10px; background: #fff; color: var(--text); min-width: 0;
}
textarea { width: 100%; min-height: 70px; resize: vertical; }
label { display: block; font-size: 12px; color: var(--muted); margin-bottom: 4px; }
.field { display: flex; flex-direction: column; }
.field input, .field select, .field textarea { width: 100%; }
.form-grid { display: grid; gap: 12px; grid-template-columns: repeat(3, minmax(0, 1fr)); }
.form-grid .wide { grid-column: 1 / -1; }
@media (max-width: 700px) { .form-grid { grid-template-columns: 1fr; } }
button, .btn { display: inline-flex; align-items: center; gap: 6px; border: 1px solid var(--line); background: #fff; color: var(--text);
  padding: 7px 14px; border-radius: 8px; cursor: pointer; white-space: nowrap; }
button:hover, .btn:hover { border-color: #c5cde0; text-decoration: none; }
.btn.primary, button.primary { background: var(--accent); border-color: var(--accent); color: #fff; }
.btn.primary:hover, button.primary:hover { background: #1d47b3; }
.btn.danger, button.danger { color: var(--err); border-color: #f2c7c2; }
.btn.big, button.big { padding: 12px 20px; font-size: 16px; }
.btn.link, button.link { border: none; background: none; padding: 0; color: var(--accent); }
form.inline { display: inline; }

/* tables */
.table-wrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; }
th, td { text-align: left; padding: 8px 10px; border-bottom: 1px solid var(--line); vertical-align: top; }
th { font-size: 12px; color: var(--muted); font-weight: 600; white-space: nowrap; }
tr:hover td { background: #fafbfd; }
td.num, th.num { text-align: right; white-space: nowrap; }

/* badges */
.badge { display: inline-block; padding: 2px 8px; border-radius: 999px; font-size: 12px; background: #eef1f6; color: #3b4558; white-space: nowrap; }
.badge.s-new { background: var(--accent-weak); color: var(--accent); }
.badge.s-callback, .badge.s-in_progress { background: var(--warn-weak); color: var(--warn); }
.badge.s-consultation, .badge.s-contract { background: var(--ok-weak); color: var(--ok); }
.badge.s-dnc, .badge.s-wrong_number, .badge.s-not_interested { background: var(--err-weak); color: var(--err); }
.score { display: inline-block; min-width: 34px; text-align: center; padding: 2px 6px; border-radius: 6px; font-weight: 700; font-size: 12px; }
.score.hi { background: #d9f2e4; color: #0d6b3c; } .score.mid { background: #fdf0cf; color: #8a5a00; } .score.lo { background: #eef1f6; color: #5b6578; }

.flash { padding: 10px 14px; border-radius: 8px; margin-bottom: 16px; background: var(--ok-weak); color: var(--ok); border: 1px solid #bfe5cf; }
.flash.warn { background: var(--warn-weak); color: var(--warn); border-color: #f3dca2; }
.flash.error { background: var(--err-weak); color: var(--err); border-color: #f4c6c0; }
.notice { padding: 10px 14px; border-radius: 8px; background: var(--warn-weak); color: #6b4700; border: 1px solid #f3dca2; }

.kv { display: grid; grid-template-columns: 160px 1fr; gap: 6px 12px; }
.kv dt { color: var(--muted); }
.kv dd { margin: 0; word-break: break-word; }
.phone-big { font-size: 22px; font-weight: 700; letter-spacing: .02em; }
.timeline { list-style: none; padding: 0; margin: 0; }
.timeline li { padding: 10px 0; border-bottom: 1px dashed var(--line); }
.timeline li:last-child { border-bottom: none; }
.results { display: grid; grid-template-columns: repeat(auto-fill, minmax(170px, 1fr)); gap: 8px; }
.results label.opt { display: flex; align-items: center; gap: 8px; border: 1px solid var(--line); border-radius: 8px; padding: 8px 10px; cursor: pointer; color: var(--text); font-size: 14px; margin: 0; }
.results label.opt:has(input:checked) { border-color: var(--accent); background: var(--accent-weak); }
.script { background: #f8fafc; border-left: 3px solid var(--accent); padding: 12px 14px; border-radius: 6px; white-space: pre-line; }
.pager { display: flex; gap: 6px; margin-top: 12px; flex-wrap: wrap; }
.pager a, .pager span { padding: 4px 10px; border: 1px solid var(--line); border-radius: 6px; background: #fff; }
.pager span.cur { background: var(--accent); color: #fff; border-color: var(--accent); }
.bar { height: 8px; background: #eef1f6; border-radius: 4px; overflow: hidden; }
.bar > i { display: block; height: 100%; background: var(--accent); }
.login-box { max-width: 360px; margin: 10vh auto; }
.filters { display: flex; flex-wrap: wrap; gap: 8px; align-items: end; }
.filters .field { min-width: 140px; }
.nowrap { white-space: nowrap; }